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Senior Manager Customer Planning - Walmart in Bentonville, AR at Bimbo Bakeries USA

Date Posted: 4/1/2021

Job Snapshot

Job Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.

The Senior Manager of Customer Planning will lead the customer planning managers and be responsible for strategic and trade planning, financial and quantitative analysis. They will be responsible for working with the Vice President, Walmart & Sam’s Club on strategies to build value-driven relationships with key customers that can help in long-term development and retention, thereby maximizing the revenue potential

Key Job Responsibilities:

  • Responsible for co-development of the customer annual operating plan with the Walmart and Sam’s account teams while meeting all deadlines and deliverables
  • Accountable for team KPI results around Financial Performance (Volume, Trade Spend, Sales, VCM-AVD, Management Profit), Operating Performance (Forecast Accuracy, Freshness) and Market Place Performance (Market Share, Display, Distribution)
  • Work closely with the Vice President Walmart & Sam’s Club to convert category plans into customer specific plans to maximize sales, price realization, and profit growth while driving increased productivity
  • Support the customer team in the development and presentation of Joint Business Plans for Walmart & Sam’s
  • Utilize trade management and trade optimization tools to ensure customers follow promotional guardrails, pricing architecture, and employ analytics to optimize annual trade spend, improve ROI, and balance the Profit Pool with retail partners
  • Lead a team of customer planning managers, ensure they have the operational capabilities to perform their work, empower them to achieve their objectives, and hold them accountable for their results
  • Develop succession planning, provide associate coaching with actionable development plans, actively manage professional development, and recognize and celebrate successes with team

Job Requirements

Key Behavioral Competencies:

  • Ability to provide operational direction to achieve specific objectives/outcomes
  • Demonstrate a drive for results, resourcefulness in identifying ways to improve the business, ability to leverage information to understand and develop business strategies, demonstrate business insight and have excellent verbal and written communication skills
  • Ability to support multiple project objectives, checkpoints and timelines and manage team members to meet project
  • tasks and expectations
    Ability to exchange complex information effectively to reach agreement in ambiguous or difficult situations
  • Ability to train technical skills to their team members
  • Ability to collaborate with internal co-workers to fulfill deliverables/commitments
  • Ability to work in a proactive and assertive manner (Empowered to Make Decisions)

Education and Work History:

  • Bachelor Degree in Business, Marketing or related field. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted. 

Ideal candidate will possess:

  • Minimum 7 years’ experience in trade planning, trade management, sales management, customer management and data analytics in CPG industry preferably on the Walmart and Sam’s business
    MBA a plus
  • Understanding of sales trends, forecasts, and impact of analytical data on company planning
  • Established ability to initiate, analyze, and offer strategic direction utilizing syndicated data
    P&L Management experience
  • Experience leading a team under pressure and in fast paced environment
  • Strong interactive skills with the ability to communicate strategic and analytical material with all levels of management
  • Computer skills and proficiency, specifically PowerPoint, Excel, and Word are required, as well as proficiency with trade planning management and trade optimization tools preferred
  • Demonstrate passion to achieve results and work well with others in cross functional teams against team oriented goals
  • Maintain the confidentiality of any personal or company information encountered
  • Travel is required – 25%

Physical Demands:

  • The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.
  • Able to use a variety of communication methods on frequent basis.
  • Use a notebook computer and standard office equipment printers, fax, phone etc.
  • Able to sit, stand, stoop and have use of hand motor coordination regularly.
  • Use various forms of transportation for extended periods of time on periodic basis.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions. To further the principle of equal employment opportunity, Bimbo Bakeries USA has developed affirmative action plans for minorities and women, qualified individuals with disabilities, and Vietnam-era and special disabled veterans and other protected veterans.