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Senior Organizational Development and Community Relations Manager in Cicero, IL at Bimbo Bakeries USA

Date Posted: 3/24/2021

Job Snapshot

Job Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.

As the Senior Manager Organizational Development and Community Relations you will be responsible for creating and deploying Diversity, Equity and Belonging strategies at BBU’s Cicero, IL bakery to develop the next generation of high-performing, associate-centric frontline leaders while establishing a positive image within our local community.

Key Job Responsibilities:

In this role you will function as a thought partner and subject-matter expert to senior leaders responsible for the bakery. Acting as a change agent to the business, you will design processes and approaches to prepare the organization for both ongoing change and cultural transformation.

By conducting focus group/feedback sessions and analyzing associate survey results you will uncover trends and root causes and develop a keen understanding of the concerns of our associates and managers.   You will use data and anecdotes to develop perspective that will be at the forefront of your proposed solutions to leadership.    You will independently own the design, development and execution of associate engagement strategies and programs, ensuring their timely and effective delivery that results in desired culture change while solving for root cause.

Through your community focus, you will develop a strategy designed to make positive contributions to the local area while raising awareness for the company. Your outreach efforts to proactively engage with local community groups, residents and key stakeholders will a build a positive reputation and will ensure coordinated, timely and accurate responses for information and ensure a mutual sharing of information with external agencies, media groups and the general public.  

You will proactively partner with cross functional teams, including HR leadership, Operations, Corporate Affairs, Labor Relations and Legal as you bring solutions to life for associates and leaders. You will also establish close ties with local community organizations, government officials and media outlets.

Your flexibility to manage ongoing projects while shifting to work reactively on critical associate relations issues that are crisis-oriented, coupled with your ability to quickly assess and calibrate responses to varying situations, using sound judgment in decision making, is a critical component of this role.

You will manage the work of an onsite HR Generalist.

Job Requirements

  • Bachelor's degree in Human Resources, Organizational Development, Community Relations or a related field or related professional experience.
  • A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted. 
  •  8 years progressive management level experience as a subject matter expert in Employee, Labor and Community Relations.
  • Minimum of five (5) years of experience in Organizational Development or Diversity and Inclusion to include employee relations, retention and engagement experience with demonstrated skill in group dynamic, analysis and diagnosis, intervention design and facilitation, change management and coaching or its equivalent through training, education and other related experience. 
  •  Thorough understanding of negotiation techniques, dispute resolutions.
  • Exceptional written and verbal communication skills; demonstrated ability to create compelling content, communicate complex issues succinctly, tailor appropriate messages by target audience, and ensure effective timing of communication.
  •  Demonstrated expertise in building positive, engaged work environments for associates and leaders.
  • Excellent organizational skills and attention to detail, able to juggle and prioritize multiple tasks in a fast-paced environment simultaneously while delivering on commitments.
  •  Strong team, interpersonal and persuasion skills, enabling individual to establish influential partnerships working with peers, senior leaders and across organizational lines.

Key Behavioral Competencies:

  • Demonstrated ability to navigate through highly political and community base environments.  Experience identifying and resolving complex issues. These duties include building relationships among constituencies, including government officials, residents and community organizations.
  • Ability to convey ideas and recommendations in a clear, compelling and succinct way in written and verbal communications; can facilitate action and commitment across in-person and remote groups of stakeholders and peers.
  •  Proven ability to use discretion and independent judgement in a wide variety of areas including traditional and digital media relations.
  • Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations. 
  •  Ability to maintain strict confidentially and exercise extraordinary judgement with sensitive information.

Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions. To further the principle of equal employment opportunity, Bimbo Bakeries USA has developed affirmative action plans for minorities and women, qualified individuals with disabilities, and Vietnam-era and special disabled veterans and other protected veterans.