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Customer Manager in Knoxville, TN at Bimbo Bakeries USA

Date Posted: 1/8/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Knoxville, TN
  • Job Type:
  • Experience:
    5-7 years
  • Date Posted:
    1/8/2021
  • Job ID:
    req18653

Job Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.

The Manager Customers role is responsible for the dollar sales and profitable volume growth for BBU brands within the market areas for assigned customers. This position is also responsible for analyzing the marketplace and identifying, prioritizing and executing against internal and customer driven growth opportunities requiring strong analytical skills. 

Key Job Responsibilities:

  • Develops customer relationships at appropriate levels to further strengthen brand position in all markets of distribution.  Gains authorization of new products.
  • Responsible for the development and recommendation of new business building and opportunities.
  • Develops efficient promotional plans with the customer aligning with sale operations.
  • Sells customer on the merits of special merchandising vehicles and the placement of non-promotional and promotional displays.
  • Recommends, tests and directs new merchandising improvements aimed at driving sales and better positioning.
  • Develops, pursues and accomplishes space improvement goals for BBU brands, based on space to sales.
  • Maintains and regularly updates analyses of key competitors’ activities within customers’ key markets and their impact utilizing IRI.
  • Liaison with customer headquarters and sales operations.

Job Requirements

Bachelor’s Degree

Ideal candidate will possess:

  • Minimum of 5 years in Sales Management, marketing or selling experience.
  • Knowledge of IRI data and the ability to analyze data.
  • Strong interactive and communication skills.
  • Computer skills and proficiency, specifically PowerPoint, Excel, and Word.
  • Estimated travel  25 – 50%.

Key Behavioral Competencies:

  • Ability to achieve specific objectives/outcomes and set/meet key initiatives

  • Ability to effectively implement programs for area of responsibility.

  • Ability to collaborate and align cross-functionally within BU and with corporate


Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions. To further the principle of equal employment opportunity, Bimbo Bakeries USA has developed affirmative action plans for minorities and women, qualified individuals with disabilities, and Vietnam-era and special disabled veterans and other protected veterans.

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