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Food Service Manager in Charlotte, NC at Bimbo Bakeries USA

Date Posted: 2/27/2021

Job Snapshot

  • Employee Type:
    Full-Time
  • Location:
    Charlotte, NC
  • Job Type:
  • Experience:
    5-7 years
  • Date Posted:
    2/27/2021
  • Job ID:
    req19423

Job Description

Have you ever enjoyed Arnold®, Brownberry® or Oroweat® bread? A Thomas’® English muffin or bagel? Or perhaps snacked on a Sara Lee®, Entenmann’s® or Marinela® cake or donut? If the answer is yes, then you know Bimbo Bakeries USA!

Bimbo Bakeries USA is part of Grupo Bimbo, the world’s largest baking company with operations in 33 countries. Bimbo Bakeries USA (BBU) employs 20,000 associates across the U.S. in bakeries, sales centers, corporate offices and on sales routes to ensure our consumers have the freshest products to feed their families at every meal. But our associates come to work for much more – the chance to feed their own lives through exciting work that offers the opportunity to make a real difference in their professional and personal lives every day.

The Food Service Leader will execute selling and growth strategies for new business and assigned Food Service accounts across the southeastern US (VA, NC, SC, GA, FL) – working closely with local Sales Leadership and the Food Service team to achieve this success.  The Leader will be able to establish and develop relationships with new customers, as well as manage existing key customer relationships (including outlet development, customer service, and portfolio optimization).  These accounts may include, but are not limited to:  Distributors, Industrial Accounts, Contract Management Companies, Group Purchasing Organizations, Government Agencies, Colleges and Universities, Hospitals, and Restaurant Chains. 

Key Job Responsibilities:

  1. Work with Regional BBU sales teams to identify new Food Service opportunities and develop those opportunities into new profitable customers.

  2. Act as liaison between Center BBU food service team and Regional BBU leaders on assigned key customers, including issue resolution, customer maintenance, etc.

  3. Maximize volume with portfolio and/or outlet expansion in existing key customers via analysis of customer information and business trends and using fact-based selling.

  4. Work closely with local sales operations teams to resolve key customer concerns and issues.

  5. Ability to travel 3-4 days/week.

Job Requirements

  • Bachelor’s level degree. A combination of education, training and experience that results in demonstrated competency to perform the work may be substituted.
  • Minimum of 5 years of fact-based selling experience in the packaged goods category and preferably within the food service segment; experience with frozen bakery goods a plus.
  • Proven sales history documenting successful customer development and customer service, including ‘cold’ calls.
  • Proven experience working in Microsoft Windows Suite.

Key Behavioral Competencies:

  • Ability to analyze various data, process/synthesize data, and develop data-based recommendations quickly.
  • Proven leadership ability.
  • Fully developed presentation skills.

Physical Demands:

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be requested to enable individuals with disabilities to perform the essential functions.

  • Able to use a variety of communication methods on frequent basis.

  • Use a notebook computer and standard office equipment printers, fax, phone etc.

  • Able to sit, stand, stoop and have use of hand motor coordination regularly.

  • Use various forms of transportation for extended periods of time on periodic basis.



Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, disability, gender, age, national origin, sexual orientation, gender identity, marital status, pregnancy, veteran status, or any other classification protected by law. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, reassignment, layoff, discharge, education, training and all other working conditions. To further the principle of equal employment opportunity, Bimbo Bakeries USA has developed affirmative action plans for minorities and women, qualified individuals with disabilities, and Vietnam-era and special disabled veterans and other protected veterans.